Heritage Visitor Experience Assistant

LLOYD'S REGISTER INTERNATIONAL; Morpeth; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive training

Career progression

Apprenticeship opportunities

Live music/history events access

Free access to English Heritage sites

Shops & cafes discount

Enhanced parental leave

25 days' holiday pro rata + BH

Leave purchase options

Matched pension contributions

Job summary

English Heritage at Warkworth Castle is seeking a Visitor Assistant to greet visitors, answer questions and help create memorable experiences. The role is 14 hours per week (April–October) with 0 hours per week (November–March) and is permanent.

Training is provided, with opportunities for progression in retail, food & beverage or management. You will work weekends and bank holidays, enjoy free site access for you and up to six friends or family, and benefit from staff discounts and pension

Qualifications

• Passion for people and excellent customer service.
• Enjoy working with others as part of a team and deliver engaging visitor experiences.

Responsibilities

• Deliver engaging visitor experiences and personalised recommendations to guests.
• Explain English Heritage membership benefits and highlight on-site activities.
• Ensure site accessibility, safety and presentation at all times.

Job description

English Heritage at Warkworth Castle is seeking a Visitor Assistant to greet visitors, answer questions and help create memorable experiences. The role is 14 hours per week (April–October) with 0 hours per week (November–March) and is permanent.

Training is provided, with opportunities for progression in retail, food & beverage or management. You will work weekends and bank holidays, enjoy free site access for you and up to six friends or family, and benefit from staff discounts and pension