Guest Experience Assistant (Casual) - Hospitality Kickstart

Kew Green Hotels; Taunton; In loco; GBP 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts on hotel stays and retailers

Free gym, pools and leisure facilities

Wellbeing, financial and legal support

Fully funded apprenticeships & career-

Descrizione del lavoro

Kew Green Hotels is seeking a friendly Guest Service Assistant to join our team. You will work across reception, restaurant, bar, and events, delivering excellent service and helping with check in/out and banqueting.

Training will be provided to develop skills across guest-facing areas and to grow within the company. We value a genuine passion for people and hospitality, strong communication, and a proactive attitude.

Competenze

• A genuine passion for people and hospitality.
• Strong communication skills and the confidence to work as part of a team.
• A proactive approach to notice what needs to be done and make it happen.

Mansioni

• Deliver excellent service across reception, restaurant, bar, meetings and events.
• Support check in/out, food and drink service, conference set-ups, and banqueting.
• Build genuine relationships with guests and adapt your approach to each guest.
• Maintain cleanliness and presentation across all guest areas.
• Help meet brand standards and company goals by delivering outstanding service each shift.

Conoscenze

Guest service

Communication

Teamwork

Proactive

Tech savvy

Strumenti

MS Office

Descrizione del lavoro

Kew Green Hotels is seeking a friendly Guest Service Assistant to join our team. You will work across reception, restaurant, bar, and events, delivering excellent service and helping with check in/out and banqueting.

Training will be provided to develop skills across guest-facing areas and to grow within the company. We value a genuine passion for people and hospitality, strong communication, and a proactive attitude.