Guest Experience Ambassador — Front Desk Hero

Radisson Hotel Group; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts

Friends & family discounts

Job summary

Radisson Hotel Group is seeking a Receptionist in the United Kingdom to deliver exceptional guest experiences from check-in to check-out and beyond. You will be the friendly face at the front desk, ensuring a seamless journey for every guest with a proactive, Can-Do attitude.

The role emphasizes teamwork, attentiveness to detail, and memorable service throughout the guest stay. Ideal candidates will bring strong communication and customer-service skills, a welcoming presence, and a willingness

Qualifications

• Experience in a similar receptionist/front desk role is beneficial but not required.
• Strong verbal and written communication skills are essential.
• A friendly, guest-focused approach with a proactive attitude is expected.

Responsibilities

• Be the guest's first point of contact and ensure a seamless check-in/check-out experience.
• Exude patience, empathy and the personality to host the show at the front desk.
• Work proactively to ensure guest satisfaction and smooth running of the front office; maintain attention to detail.
• Collaborate with team members and deliver exceptional service with a positive, Yes I Can! attitude.

Skills

Customer service

Communication

Teamwork

Flexible attitude

Job description

Radisson Hotel Group is seeking a Receptionist in the United Kingdom to deliver exceptional guest experiences from check-in to check-out and beyond. You will be the friendly face at the front desk, ensuring a seamless journey for every guest with a proactive, Can-Do attitude.

The role emphasizes teamwork, attentiveness to detail, and memorable service throughout the guest stay. Ideal candidates will bring strong communication and customer-service skills, a welcoming presence, and a willingness