Guest Experience Concierge – Front Desk

SmartRecruiters, Inc.

Sheffield

On-site

GBP 12,000 - 17,000

Full time

9 hours ago

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Job summary

Radisson Hotel Group in the United Kingdom is seeking a friendly Receptionist to elevate the guest experience from check-in to check-out and everything in-between. Join our Front Office team to deliver exceptional service with Yes I Can spirit, host with personality, and help guests feel at home while enjoying global hotel benefits.

Be part of a dynamic team that thrives on guest satisfaction and a lively atmosphere, where flexibility, teamwork, and a passion for hospitality drive everyday

Qualifications

Flexibility and a positive, Yes I Can Attitude.
Creative problem-solving skills.
Passionate about creating extraordinary service.
Ability to work as part of a team to ensure guest satisfaction.
Enjoyable and fun to work with in a busy environment.
Experience in a similar position is beneficial but not essential.

Responsibilities

You will be our guests' superhero ensuring all aspects of the guest journey and experience are delivered to the highest level.
You will exude patience, empathy and have the personality to host the show.
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Skills

Yes I Can attitude

Creative problem-solver

Service excellence

Team player

Enjoys fun at work

Experience in similar role

Job description

Be part of a dynamic team that thrives on guest satisfaction and a lively atmosphere, where flexibility, teamwork, and a passion for hospitality drive everyday

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