Bar Team Member - Training, Perks & Guest Service

Crewehallcheshire; Crewe; Hybrid; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & qualifications (course fees

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Crewe Hall Hotel & Spa is a 4* hotel located just outside Crewe, offering 117 bedrooms with a Brasserie restaurant, terrace bar, and afternoon tea options. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and an Elemis spa.

A role in Food & Beverage across the hotel drives guest satisfaction and brand standards, with opportunities to learn and develop while supporting promotions and pricing strategies.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Pressure handling

Job description

Crewe Hall Hotel & Spa is a 4* hotel located just outside Crewe, offering 117 bedrooms with a Brasserie restaurant, terrace bar, and afternoon tea options. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and an Elemis spa.

A role in Food & Beverage across the hotel drives guest satisfaction and brand standards, with opportunities to learn and develop while supporting promotions and pricing strategies.