Guest Care Associate — Warm, High-Energy Dining Service

McDonald’s; Biggleswade; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Flexible Working

Employee discounts

Meal allowance

Health Insurance

Employee of the month

Bonus Potential

Length of service awards

Discounted Gym Memberships

Happy customers rewards

Job summary

McDonald’s is seeking a Customer Care Assistant to be the face of the restaurant, handling customers in the dining area and ensuring a clean, welcoming environment. You will greet guests, assist with special events, and communicate customer needs to the team while maintaining high standards of service.

The role requires friendly, outgoing behavior, good listening and verbal communication, and the ability to work well within a team in a high-energy setting.

Qualifications

• Customer-facing role in a fast-paced environment.
• Friendly, welcoming and helpful demeanour expected.
• Effective communication with customers and team members.

Responsibilities

• Deal with customers and ensure smooth operation in customer areas.
• Make customers feel valued and establish positive communication.
• Keep manager informed about customer satisfaction.
• Assist in creating a warm, welcoming atmosphere.

Skills

Customer service

Attentive listening

Face-to-face communication

Job description

McDonald’s is seeking a Customer Care Assistant to be the face of the restaurant, handling customers in the dining area and ensuring a clean, welcoming environment. You will greet guests, assist with special events, and communicate customer needs to the team while maintaining high standards of service.

The role requires friendly, outgoing behavior, good listening and verbal communication, and the ability to work well within a team in a high-energy setting.