Guest Experience Ambassador

McDonald’s; Sheet; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible Working

Meal allowance

Employee discounts

Health Insurance

Bonus Potential

Premium Shift

Job summary

McDonald’s is seeking a Customer Care Assistant to be the face of the restaurant, greeting customers, keeping areas clean and welcoming, and helping with events for families. You’ll connect with guests through attentive listening and friendly service, ensuring a high-energy, positive dining experience.

The role emphasizes teamwork, reliability, and a genuine smile to make customers feel valued and cared for in a fast-paced environment.

Qualifications

• Friendly, welcoming and helpful behaviour.
• Strong communication and listening skills.
• Ability to work in a fast paced environment with high energy.

Responsibilities

• Deal with customers and ensure high standards in dining and customer areas.
• Make children feel welcome, hand out balloons and assist with events.
• Maintain cleanliness in dining area and toilets and support a warm atmosphere.
• Establish positive communication with customers and inform the manager about satisfaction.

Skills

Customer service

Teamwork

Communication

Job description

McDonald’s is seeking a Customer Care Assistant to be the face of the restaurant, greeting customers, keeping areas clean and welcoming, and helping with events for families. You’ll connect with guests through attentive listening and friendly service, ensuring a high-energy, positive dining experience.

The role emphasizes teamwork, reliability, and a genuine smile to make customers feel valued and cared for in a fast-paced environment.