Customer Care Specialist — Flexible Hours & Warm Service

McDonald’s; Wendy; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Holiday pay

Meal allowance

Employee discounts

Flexible working hours

Employee Assistance Programme

Discounts on travel

Meals at work

Health Insurance

Bonus potential

Life assurance

Discounts on groceries

Job summary

McDonald’s is seeking a Customer Care Assistant to be the face of the restaurant, welcoming guests and helping ensure a smooth dining experience. You’ll interact with customers, support events, and maintain cleanliness across dining areas and restrooms.

A friendly, proactive attitude and strong team collaboration are essential for success in this busy role. Responsibilities include greeting customers, handling requests with a smile, and assisting with promotions while upholding high standards of

Qualifications

• Friendly, welcoming and helpful demeanor.
• Excellent communication skills for face-to-face interactions.
• Ability to stay positive and energetic in a fast-paced environment.

Responsibilities

• Greet customers and ensure a welcoming atmosphere in the restaurant.
• Take orders, respond to requests, and help resolve issues to maintain customer satisfaction.
• Assist with events and promotions (e.g., balloons, special occasions) to enhance guest experience.
• Keep dining areas and toilets clean and well-presented at all times.
• Work as part of a team and communicate effectively with the manager and colleagues.

Job description

McDonald’s is seeking a Customer Care Assistant to be the face of the restaurant, welcoming guests and helping ensure a smooth dining experience. You’ll interact with customers, support events, and maintain cleanliness across dining areas and restrooms.

A friendly, proactive attitude and strong team collaboration are essential for success in this busy role. Responsibilities include greeting customers, handling requests with a smile, and assisting with promotions while upholding high standards of