GTM Systems Engineer for Growth

Jack & Jill; Greater London; On-site; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Competitive Total Compensation

Private health insurance with Bupa

Uber home when late

Deliveroo dinners in the office

Fortnightly home clean

Brand new MacBook

London office 5 days a week

Job summary

Jack & Jill in London is hiring a GTM Engineer to join our Jill Delivery team. You’ll ship agents, own connections and integrations, and build end-to-end systems that scale our commercial and customer base management.

This is a hands-on IC role requiring you to work closely with customers, identify high-leverage problems, and deliver value through automated, scalable solutions. London onsite, 5 days a week, with competitive compensation and perks.

Responsibilities

• Own internal tooling and systems. Build systems for our commercial team that scale our impact further, and provide greater visibility into what's actually happening across every account: usage, health, expansion signals, churn risk and more.
• Build complex, scalable agents. We build with agents constantly, and you'll ship even more advanced agents into our existing workflows. This could include automating customer-facing delivery, such as reactivation and expansion campaigns.
• Turn signal into action. Uncover leading indicators that predict outcomes like expansion and churn, and wire them into something that executes timely account-level interventions.
• Bring strong commercial focus to everything you do. The ideal hire will frame everything in terms of commercial and customer outcomes: retention, usage, expansion, roles and revenue per account, and more.
• Work deeply in the product. Collaborate with our engineers to A/B test features, improve customer enablement in-product, and constantly take on initiatives to improve our customer experience where possible.

Job description

Jack & Jill in London is hiring a GTM Engineer to join our Jill Delivery team. You’ll ship agents, own connections and integrations, and build end-to-end systems that scale our commercial and customer base management.

This is a hands-on IC role requiring you to work closely with customers, identify high-leverage problems, and deliver value through automated, scalable solutions. London onsite, 5 days a week, with competitive compensation and perks.