Growth Retention Lead - Healthtech & Wellbeing

Healf; Greater London; On-site; GBP 35,000 - 75,000; Full time

Benefits offered by this job

50% staff discounts on products

Premium Wellhub membership

Weekly yoga sessions in the office

5-day summer retreat

Complimentary visits to ice bath and sauna studios

Job summary

An innovative health-tech company is seeking a dynamic leader to drive customer retention strategies and enhance the overall customer experience. This role is pivotal in shaping the future of wellbeing through a world-class app and effective CRM strategies. You will collaborate with talented teams to launch impactful campaigns that foster brand loyalty and optimize customer lifetime value. If you are passionate about health and wellbeing, and thrive in a high-performance environment, this is your chance to make a meaningful impact in a rapidly growing organization. Join a movement dedicated to redefining wellbeing and be part of something extraordinary.

Qualifications

• Proven track record in customer retention and CRM analytics.
• Strong leadership skills with a focus on team development.

Responsibilities

• Oversee the ideation and execution of retention strategies.
• Manage CRM content and analyze performance metrics.

Skills

Analytical Thinking

Customer Retention Strategies

Leadership

Creative Problem Solving

Communication

Organizational Skills

Attention to Detail

Education

Degree in Marketing or Related Field

Experience in Retail & E-Commerce

Tools

CRM Software

Data Analytics Tools

App Development Tools

Job description

An innovative health-tech company is seeking a dynamic leader to drive customer retention strategies and enhance the overall customer experience. This role is pivotal in shaping the future of wellbeing through a world-class app and effective CRM strategies. You will collaborate with talented teams to launch impactful campaigns that foster brand loyalty and optimize customer lifetime value. If you are passionate about health and wellbeing, and thrive in a high-performance environment, this is your chance to make a meaningful impact in a rapidly growing organization. Join a movement dedicated to redefining wellbeing and be part of something extraordinary.