Growth & Operations Leader — Drive Market Impact

Starbucks Corp.; Chiswick; On-site; GBP 90,000 - 120,000; Full time

Job summary

Starbucks Coffee Company in London is seeking a Senior Operations & Growth Manager to drive transaction growth, cost optimisation, customer satisfaction and commercial capability across licensed markets. You will combine operational expertise with financial acumen to influence market-level performance and decisions, acting as a trusted advisor to GMs and licensees.

You’ll shape market operating approaches with licensees, lead cross-functional initiatives, translate insights into high-impact

Qualifications

• Experience leading operations growth initiatives in consumer retail.
• Strong analytical and problem-solving skills.
• Ability to influence without authority across markets.

Responsibilities

• Lead market-level performance initiatives and growth plans.
• Collaborate with GMs, licensees and cross-functional teams.
• Develop and deploy KPI dashboards and insights.

Skills

Strategic leadership

Financial acumen

Stakeholder management

Data-driven decision making

Cross-functional collaboration

Job description

Starbucks Coffee Company in London is seeking a Senior Operations & Growth Manager to drive transaction growth, cost optimisation, customer satisfaction and commercial capability across licensed markets. You will combine operational expertise with financial acumen to influence market-level performance and decisions, acting as a trusted advisor to GMs and licensees.

You’ll shape market operating approaches with licensees, lead cross-functional initiatives, translate insights into high-impact