Strategic Licensing Account Manager

Starbucks Corp.; Chiswick; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Flexible benefits top-up (4%)

Life assurance

Private medical insurance

Up to 10% bonus

Starbucks Global Academy

Free bag of coffee weekly

30% partner discounts on food, drinks,

Perks at Work discounts

Headspace subscription

Home Sweet Loan (interest-free)

Bean stock options

Employee Assistance Programme

Job summary

Starbucks Coffee Company is seeking a field-based Business Manager to manage a portfolio of licensed accounts across the UK, driving profitable sales and new store growth while upholding brand standards and customer experience. You will connect commercial insight with in-store execution and shape Joint Business Plans in collaboration with licensees and Starbucks leaders.

You’ll lead account planning, growth strategies, and performance analysis, travelling across the UK to build strong

Qualifications

• Experience building trusted relationships with partners and shaping plans that deliver growth.
• Strong commercial acumen with ability to translate data into actionable plans.
• Experience in retail, hospitality, or account management and working in a matrixed organisation.

Responsibilities

• Own delivery of key performance measures for assigned accounts, including operating income and new store targets.
• Act as principal relationship lead for licensee counterparts and ensure Joint Business Plan initiatives are delivered on time.
• Lead account business planning and shape wider planning processes with Senior Manager and Director licensing.
• Create portfolio growth plans through market mapping and 12-month actions with a 3-year view.
• Agree implementation plans for Starbucks initiatives and use store visits to improve execution and results.
• Prioritise deliverables while supporting the Licensing team.

Skills

Relationship building

Account management

Commercial acumen

Cross-functional collaboration

Job description

Starbucks Coffee Company is seeking a field-based Business Manager to manage a portfolio of licensed accounts across the UK, driving profitable sales and new store growth while upholding brand standards and customer experience. You will connect commercial insight with in-store execution and shape Joint Business Plans in collaboration with licensees and Starbucks leaders.

You’ll lead account planning, growth strategies, and performance analysis, travelling across the UK to build strong