Growth-Focused Sales & Customer Service Coordinator

Family Business United; Greenock; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

Family Business United is seeking a Sales and Customer Service Co-Ordinator for our Inverclyde client. You will own customer relationships, keep sales operations running smoothly and be an integral part of a close-knit team.

The role offers a salary of £26,000 to £28,000 per annum in a permanent, supportive environment with opportunities to develop skills across sales, customer service and administration.

Qualifications

• Experience in sales support, customer service or administration.
• Excellent communication skills and attention to detail.
• Organised, able to manage competing priorities in a busy environment.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Process sales orders and issue confirmations.
• Coordinate deliveries and maintain CRM records.
• Provide information on products, pricing, stock and lead times; handle queries and returns.
• Collaborate with sales, warehouse, logistics and accounts teams.

Skills

Sales support

Customer service

Administration

Communication

Organization

Education

Bachelor's degree (optional)

Tools

Excel

Word

Outlook

CRM systems

Job description

Family Business United is seeking a Sales and Customer Service Co-Ordinator for our Inverclyde client. You will own customer relationships, keep sales operations running smoothly and be an integral part of a close-knit team.

The role offers a salary of £26,000 to £28,000 per annum in a permanent, supportive environment with opportunities to develop skills across sales, customer service and administration.