Growth-Focused Junior Account Manager | ICT/Telecom

Tailor Made Technologies Limited; Fareham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Training program

Mentoring system

Birthday day off

Cycle to work

Gym discounts

Company pension

Social events

Breakout room with breakfast

Job summary

Tailor Made Technologies is seeking a Junior Account Manager to drive profitable growth by developing orders within existing customers across ICT and telecommunications sectors. You will maintain strong relationships, understand the portfolio, and communicate it effectively to clients.

The role emphasizes proactive opportunity identification, customer service excellence, and collaboration with internal teams to ensure customers maximize value from the company’s product families.

Qualifications

• Experience supporting customers and delivering value-added services, ideally in ICT or telecommunications.
• Proactive mindset with initiative to improve services and monitor lifecycles.
• Ability to build and nurture relationships with internal and external stakeholders.
• Strong communication skills to understand and assist clients effectively.

Responsibilities

• Establish strong relationships with customers to discuss product propositions.
• Protect existing revenue and secure additional business through excellent service.
• Identify and qualify opportunities within existing accounts.
• Develop customer calling cycles to ensure satisfaction and maximise product usage.
• Act as liaison between customers and tech teams.
• Deepen understanding of ICT and telecommunications services offered.

Skills

Customer support

Value add services

ICT/telecoms

Proactiveness

Relationship building

Communication

Job description

Tailor Made Technologies is seeking a Junior Account Manager to drive profitable growth by developing orders within existing customers across ICT and telecommunications sectors. You will maintain strong relationships, understand the portfolio, and communicate it effectively to clients.

The role emphasizes proactive opportunity identification, customer service excellence, and collaboration with internal teams to ensure customers maximize value from the company’s product families.