Growth-Focused Internal Account Manager

Universal Business Team; Chesterfield; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

On-site parking

Food provisions

Genuine progression opportunities as a

Job summary

Universal Business Team in Chesterfield is seeking an experienced Account Manager to own a portfolio of existing customer accounts, build strong relationships, and identify opportunities to increase revenue.

You will handle inbound enquiries, qualify opportunities, follow up quotations, and help convert opportunities into sales, while maintaining accurate CRM records and contributing to business growth.

Qualifications

• Experience in account management and developing relationships.
• Experience with CRM systems and managing customer accounts.
• Strong telephone manner and professional communication.
• Ability to identify opportunities and grow account revenue.
• Experience working in a growing SME environment.

Responsibilities

• Managing and developing relationships with existing customers.
• Growing account spend through proactive account management.
• Following up quotations and progressing opportunities through to order.
• Handling inbound enquiries and qualifying customer requirements.
• Building relationships with brand owners and decision-makers.
• Proactively contacting customers to understand upcoming projects and opportunities.
• Maintaining accurate CRM records and pipeline visibility.
• Managing opportunities through the sales process from enquiry to order.
• Working closely with internal teams to ensure an excellent customer experience.
• Taking ownership of your accounts and delivering against agreed sales objectives.

Skills

Account Management

Internal Sales

Business Development

CRM

Tools

CRM software

Job description

Universal Business Team in Chesterfield is seeking an experienced Account Manager to own a portfolio of existing customer accounts, build strong relationships, and identify opportunities to increase revenue.

You will handle inbound enquiries, qualify opportunities, follow up quotations, and help convert opportunities into sales, while maintaining accurate CRM records and contributing to business growth.