Growth-Driven Sales & Customer Advisor

Mets; Boston; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Health care

Cycle to work scheme

On-site parking

Employee Assistance Programme

Job summary

Metsä Group is seeking a Sales & Customer Service Advisor for its team in Boston, Lincolnshire. The role focuses on building strong customer relationships, identifying sales opportunities, and delivering excellent service while supporting growth with Account Managers.

You will handle inquiries, process orders, and use CRM systems to drive sales performance. The ideal candidate will be enthusiastic about sales, comfortable with outbound calls, and capable of analyzing data to identify trends and

Qualifications

• Experience in internal sales, customer service and account support in a B2B environment.
• Strong ability to identify opportunities and deliver customer-focused solutions.
• Confidence in proactive outbound calls and engaging with customers.

Responsibilities

• Develop strong relationships with customers to identify sales opportunities and support growth.
• Collaborate with Account Managers to create joint growth plans.
• Proactively contact customers to generate new business opportunities and discuss trends.
• Handle incoming calls, enquiries and orders with high service standards.
• Resolve customer concerns professionally and identify continuous improvement opportunities.
• Use CRM and reporting tools to manage relationships, activities and orders.

Skills

Customer relationships

Outbound sales

CRM experience

Analytical skills

Microsoft Office

Communication skills

Organizational skills

Attention to detail

Tools

CRM software

Microsoft Office

Job description

Metsä Group is seeking a Sales & Customer Service Advisor for its team in Boston, Lincolnshire. The role focuses on building strong customer relationships, identifying sales opportunities, and delivering excellent service while supporting growth with Account Managers.

You will handle inquiries, process orders, and use CRM systems to drive sales performance. The ideal candidate will be enthusiastic about sales, comfortable with outbound calls, and capable of analyzing data to identify trends and