Groups & Events Sales Coordinator

Edwardian Hotels London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is looking for an Events and Groups Sales Co-ordinator. This role is essential for supporting the Events team by managing communications, assisting with sales processes, and ensuring seamless event logistics. The position offers a dynamic work environment where you can grow your career while contributing to a team that values excellence and employee wellbeing. With a focus on professional development and a range of benefits, this is a fantastic opportunity for those passionate about hospitality and client relations.

Benefits

28 days holiday including bank holidays

Complimentary meals and beverages

Recommend a Friend scheme

Annual complimentary hotel stays

Preferential rates for staff and families

Access to discount platforms

Company pension scheme

Social events and recognition programs

Wellbeing support

Online learning via Edwardian Academy

Qualifications

• Minimum of 1 year experience in 4 or 5-star hotels.
• Strong organizational and customer service skills.

Responsibilities

• Coordinate internal and external communications and event logistics.
• Assist sales managers with distributing sales leads and client inquiries.

Skills

Organizational Skills

Customer Service Skills

Communication Skills

Multitasking

Tools

CRM System

Job description

Become a Londoner

Welcome to The Londoner, a boutique-style hotel with a grand scale and ambition. Located in Leicester Square, we offer a unique collection of spaces, tastes, and textures across 15 floors. We are seeking hospitality professionals who are driven to meet our guests' high standards and eager to grow their careers in a company that values and rewards talent.

At The Londoner, we are committed to being the best place to work, recognized as a Great Place to Work. Our culture prioritizes the wellbeing and development of our staff.

Position: Events and Groups Sales Co-ordinator

We are currently recruiting for an Events and Groups Sales Co-ordinator to support our team. Your main responsibilities will include providing administrative support to the Events and Groups team, coordinating communications, assisting with sales processes, and managing event logistics.

Your Responsibilities

1. Support the department by coordinating internal and external communications, sales processes, and event logistics.
2. Assist sales managers with distributing sales leads.
3. Respond promptly to client inquiries, prepare and send proposals, contracts, and event orders.
4. Maintain accurate client records in the hotel's CRM system.
5. Support site inspections, client walkthroughs, fam trips, and follow up for feedback.
6. Manage internal bookings efficiently.

Qualifications and Skills

1. Minimum of 1 year experience in 4 or 5-star hotels.
2. Strong organizational, multitasking, and customer service skills.
3. Excellent communication and interpersonal skills.
4. Flexible working hours, including evenings and weekends if required.

Benefits

• Competitive salary
• 28 days holiday including bank holidays, increasing with service
• Complimentary meals, salad bar, and unlimited beverages daily
• Recommend a Friend scheme earning up to £500
• Annual complimentary hotel stays
• Preferential rates for Edwardian Hotels for staff and their families
• Access to discount platforms for shopping
• Company pension scheme
• Social events and recognition programs
• Wellbeing support and access to our company doctor
• Online learning via Edwardian Academy
• Training and promotion opportunities