Group & Events Sales Pro

s1jobs; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Room rates for associates

Paid leave to use for vacations

Wellbeing resources via TakeCare

Quarterly sales bonus opportunities

32 days annual leave (pro rata)

Discounts on hotel stays

Job summary

Sheraton Grand Hotel & Spa Edinburgh is seeking a Group & Events Sales Executive to respond to enquiries, drive revenue, and manage the sales process from enquiry to contract handover. You will maintain group inventory, drive conversions, and deliver service excellence in line with Marriott standards.

Join a global brand and work with Marriott International to maximise opportunities, conduct site inspections, and collaborate with operations to create memorable events for clients in Edinburgh.

Qualifications

• Previous experience within Sales, Events, Hospitality, or a customer-facing environment.
• Strong customer service skills with the ability to build and maintain professional client relationships.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Ability to manage multiple enquiries, deadlines, and projects simultaneously.
• Commercial awareness and the ability to identify revenue-generating opportunities.

Responsibilities

• Respond to Group and Event enquiries in a timely manner, following EAME divisional enquiry handling guidelines and company standards.
• Manage enquiries from initial contact through conversion, contracting, and handover to the Event Planning team.
• Ensure all enquiry forms, response templates, and client communications are completed accurately and within agreed timelines.
• Identify operational capabilities and sell only products and services that can be effectively delivered.
• Follow up proactively on enquiries to maximise conversion opportunities and maintain a strong sales pipeline.
• Prepare contracts and supporting documentation for authorised hotel signatories and confirmed events.
• Partner with the Marriott Global Sales Team to manage enquiries and convert business opportunities.
• Conduct site inspections and collaborate with operational departments to deliver seamless client experiences and secure new business.

Skills

Sales experience

Customer service

Communication skills

Organisational skills

Multitasking

Revenue awareness

Tools

MI leads

Rewarding Events

ResLink Direct

Job description

Sheraton Grand Hotel & Spa Edinburgh is seeking a Group & Events Sales Executive to respond to enquiries, drive revenue, and manage the sales process from enquiry to contract handover. You will maintain group inventory, drive conversions, and deliver service excellence in line with Marriott standards.

Join a global brand and work with Marriott International to maximise opportunities, conduct site inspections, and collaborate with operations to create memorable events for clients in Edinburgh.