Group & Events Sales Executive — Hospitality Growth

Sheraton Hotels & Resorts; City of Edinburgh; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Room rates for associates

Discounts on food & beverage

25 days annual leave

Bonus opportunities

Career progression opportunities

Job summary

Sheraton Grand Hotel & Spa Edinburgh is seeking a Group & Events Sales Executive to respond to enquiries, drive revenue, and manage the sales process from inquiry to contract handover. You will maintain group room inventory, drive conversions, and deliver exceptional service in line with Marriott standards.

The role requires hospitality sales experience, strong client relationship skills, and the ability to manage multiple enquiries and events.

Qualifications

• Previous experience within Sales, Events, Hospitality, or a customer-facing environment.

Responsibilities

• Respond to Group and Event enquiries in a timely manner, following EAME divisional enquiry handling guidelines and company standards.
• Manage enquiries from initial contact through conversion, contracting, and handover to the Event Planning team.
• Ensure all enquiry forms, response templates, and client communications are completed accurately and within agreed timelines.
• Identify operational capabilities and sell only products and services that can be effectively delivered.
• Follow up proactively on enquiries to maximise conversion opportunities and maintain a strong sales pipeline.
• Prepare contracts and supporting documentation for authorised hotel signatories and confirmed events.
• Partner with the Marriott Global Sales Team to manage enquiries and convert business opportunities.
• Conduct site inspections and collaborate with operational departments to deliver seamless client experiences and secure new business.

Skills

Sales experience

Hospitality knowledge

Customer service

Verbal communication

Organisational skills

Site inspections

Job description

Sheraton Grand Hotel & Spa Edinburgh is seeking a Group & Events Sales Executive to respond to enquiries, drive revenue, and manage the sales process from inquiry to contract handover. You will maintain group room inventory, drive conversions, and deliver exceptional service in line with Marriott standards.

The role requires hospitality sales experience, strong client relationship skills, and the ability to manage multiple enquiries and events.