Group and Events Sales Executive

s1jobs; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Room rates for associates

Paid leave to use for vacations

Wellbeing resources via TakeCare

Quarterly sales bonus opportunities

32 days annual leave (pro rata)

Discounts on hotel stays

Job summary

Sheraton Grand Hotel & Spa Edinburgh is seeking a Group & Events Sales Executive to respond to enquiries, drive revenue, and manage the sales process from enquiry to contract handover. You will maintain group inventory, drive conversions, and deliver service excellence in line with Marriott standards.

Join a global brand and work with Marriott International to maximise opportunities, conduct site inspections, and collaborate with operations to create memorable events for clients in Edinburgh.

Qualifications

• Previous experience within Sales, Events, Hospitality, or a customer-facing environment.
• Strong customer service skills with the ability to build and maintain professional client relationships.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Ability to manage multiple enquiries, deadlines, and projects simultaneously.
• Commercial awareness and the ability to identify revenue-generating opportunities.

Responsibilities

• Respond to Group and Event enquiries in a timely manner, following EAME divisional enquiry handling guidelines and company standards.
• Manage enquiries from initial contact through conversion, contracting, and handover to the Event Planning team.
• Ensure all enquiry forms, response templates, and client communications are completed accurately and within agreed timelines.
• Identify operational capabilities and sell only products and services that can be effectively delivered.
• Follow up proactively on enquiries to maximise conversion opportunities and maintain a strong sales pipeline.
• Prepare contracts and supporting documentation for authorised hotel signatories and confirmed events.
• Partner with the Marriott Global Sales Team to manage enquiries and convert business opportunities.
• Conduct site inspections and collaborate with operational departments to deliver seamless client experiences and secure new business.

Skills

Sales experience

Customer service

Communication skills

Organisational skills

Multitasking

Revenue awareness

Tools

MI leads

Rewarding Events

ResLink Direct

Job description

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Group and Events Sales Executive

Sheraton Grand Hotel & Spa Edinburgh

At Sheraton, we believe in the power of We. For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected. That same spirit shapes our culture, where collaboration matters, every contribution counts, and we succeed by supporting one another. Whether you are welcoming a guest, supporting a colleague or helping your local community thrive, you have an important role to play.

As part of the Marriott International family, Sheraton offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary

The Group & Events Sales Executive is responsible for responding to all Group and Event enquiries to maximise revenue, meeting space utilisation, and overall business performance. This role manages the sales process from enquiry through to contract completion and handover to the Event Planning team, while maintaining group room inventory, driving conversions, and delivering exceptional customer service in line with Marriott and Sheraton standards.

What You'll Do

• Respond to Group and Event enquiries in a timely manner, following EAME divisional enquiry handling guidelines and company standards.
• Manage enquiries from initial contact through conversion, contracting, and handover to the Event Planning team.
• Ensure all enquiry forms, response templates, and client communications are completed accurately and within agreed timelines.
• Identify operational capabilities and sell only products and services that can be effectively delivered.
• Follow up proactively on enquiries to maximise conversion opportunities and maintain a strong sales pipeline.
• Prepare contracts and supporting documentation for authorised hotel signatories and confirmed events.
• Partner with the Marriott Global Sales Team to manage enquiries and convert business opportunities.
• Conduct site inspections and collaborate with operational departments to deliver seamless client experiences and secure new business.

What You'll Bring

• Previous experience within Sales, Events, Hospitality, or a customer-facing environment.
• Strong customer service skills with the ability to build and maintain professional client relationships.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Ability to manage multiple enquiries, deadlines, and projects simultaneously.
• Commercial awareness and the ability to identify revenue-generating opportunities.
• Confidence conducting site inspections and presenting hotel facilities to prospective clients.
• Knowledge of Marriott systems and programmes such as MI Leads, Rewarding Events, and ResLink Direct would be advantageous.
• High energy levels and a proactive, results-driven approach.
• Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process

Our Benefits

At Marriott, we put people first - it's one of our distinctive core values.

• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott's portfolio of 30+ hotel brands and 9,500+ properties worldwide.
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Competitive salary with quarterly sales bonus opportunities and complimentary meals while on duty.
• 28 days annual leave including bank holidays, increasing up to 33 days with service (pro rata).
• Worldwide associate and friends & family hotel room rates, plus hotel and spa experiences as part of your induction.
• 50% discount at hotel Food & Beverage outlets and 20% discount at participating Marriott hotels.
• Access to the Marriott Benefit Hub with shopping, supermarket, and lifestyle discounts.
• 50% discount on spa treatments and discounted gym membership at ONE SPA.
• 24/7 healthcare plan and access to Mental Health First Aiders.
• £500 Refer-a-Friend bonus programme.
• Career progression opportunities and global mobility within Marriott International.
• Opportunities to participate in charitable and community initiatives.

Our award-winning culture

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.