Group Event Maestro — Seamless Large-Event Coordination

Poolhouse Global Limited; Greater London; Hybrid; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Free Health Assured EAP membership (c­

Perks and Discounts platform

Monthly Employee rewards

Medicash Health Cash plan

Wagestream access (early pay & savings

Paid volunteer day for a charity of my

Birthdays off

Free nutritious meals at work

Twice yearly Poolhouse Socials

Job summary

Poolhouse Global Limited in London is seeking an Events Co-ordinator to own the planning, organisation, and delivery of large group events. You will ensure seamless guest experiences from enquiry to execution, with an eye for detail and a passion for guest satisfaction.

You will coordinate across kitchen, bar, games and hosts, and be present on the floor during events to ensure flawless delivery and delighted guests. This is a Permanent - Full Time role at London Liverpool Street.

Qualifications

• Proven experience coordinating events, preferably in hospitality, leisure, or entertainment venues.
• Exceptional organisational skills with meticulous attention to detail.
• Strong communicator who can manage expectations with guests and align internal teams.
• Proactive, solutions-focused, and calm under pressure.

Responsibilities

• Manage the full lifecycle of group event bookings from enquiry through to post-event follow-up.
• Liaise with clients to understand needs and tailor packages accordingly.
• Create detailed event briefs and running orders for the wider team.
• Coordinate across departments to ensure flawless delivery and guest experience.
• Be on the floor during large events to oversee execution and troubleshoot in real time.
• Track feedback and help improve processes and offerings.

Skills

Event coordination

Hospitality experience

Guest relations

Communication

Tools

Microsoft Office

Event management software

Job description

Poolhouse Global Limited in London is seeking an Events Co-ordinator to own the planning, organisation, and delivery of large group events. You will ensure seamless guest experiences from enquiry to execution, with an eye for detail and a passion for guest satisfaction.

You will coordinate across kitchen, bar, games and hosts, and be present on the floor during events to ensure flawless delivery and delighted guests. This is a Permanent - Full Time role at London Liverpool Street.