Groups & Events Maestro

Groups-and-Events-Operations; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days holiday including 8 public/bh

Contributory pension scheme

Refer a friend £500

Dental and health cover with Melia

Melia discounts

Online learning platform

Recognition and loyalty bonuses

Career growth across 350 hotels

Perks at Work discounts

Meals on duty

Payday Parties

Job summary

ME London is seeking a Groups & Events Executive to manage group bookings, meetings and social events, from initial contact to post-event follow-up. You will coordinate accommodations, catering and spaces, ensuring every detail is delivered with care.

Reporting to the Groups & Events Manager, you will build strong client relationships, monitor payments, and seek opportunities to enhance each booking with hotel services. A proactive, detail-oriented approach is essential.

Qualifications

• Minimum two years' experience in groups and events within a hotel of similar standard.
• Experience in meetings, incentives, conferences and events (MICE).
• Strong organisational and communication skills with attention to detail.

Responsibilities

• Be the main point of contact for confirmed groups from handover to departure.
• Prepare proposals, quotations and contracts for events with under 10 bedrooms.
• Coordinate accommodation, catering, spaces and services across departments.
• Distribute event orders and group summaries to ensure seamless delivery.
• Maintain client relationships and identify opportunities to upsell hotel services.

Skills

Client relations

Event coordination

Communication

Organisational skills

Upselling opportunities

Education

Degree in Tourism, Hospitality, Marketing or related

Tools

Hotel management systems

Job description

ME London is seeking a Groups & Events Executive to manage group bookings, meetings and social events, from initial contact to post-event follow-up. You will coordinate accommodations, catering and spaces, ensuring every detail is delivered with care.

Reporting to the Groups & Events Manager, you will build strong client relationships, monitor payments, and seek opportunities to enhance each booking with hotel services. A proactive, detail-oriented approach is essential.