Ground Floor Guest Services - Front Desk & Dining

Whitbread; Llantrisant; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Permanent contract

Full training and support from day one

Whitbread Benefits Card – up to 60%OFF

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Whitbread employee discounts and more

Job summary

Whitbread's Llantrisant Premier Inn is seeking a Ground Floor Team Member to greet guests, help with check-in and ensure a smooth stay. You’ll serve breakfast or dinner, assist guests, and contribute to a welcoming, efficient hotel experience at Magden park, Gwaun Elai, Llantrisant, CF72 8UX.

This role offers a permanent contract with 32 hours per week, including evenings and weekends, and a pay rate of up to £13.06 per hour. Training starts on day one to help you grow within the team.

Qualifications

• No hotel experience required.
• Friendly and helpful with guests.
• Willing to work evenings, weekends and busy periods.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or dinner, including working behind the bar and serving alcoholic drinks.
• Answer questions and help solve problems.
• Keep the reception, restaurant and public areas looking their best.
• Support teammates across the hotel when things get busy.
• Make sure every guest feels looked after from arrival to departure.

Skills

Customer service

Job description

Whitbread's Llantrisant Premier Inn is seeking a Ground Floor Team Member to greet guests, help with check-in and ensure a smooth stay. You’ll serve breakfast or dinner, assist guests, and contribute to a welcoming, efficient hotel experience at Magden park, Gwaun Elai, Llantrisant, CF72 8UX.

This role offers a permanent contract with 32 hours per week, including evenings and weekends, and a pay rate of up to £13.06 per hour. Training starts on day one to help you grow within the team.