Ground Floor Guest Experience Associate – Permanent, Part-Time

Whitbread PLC; Portsmouth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn

Discounts on shopping

Job summary

Whitbread PLC is recruiting for a Ground Floor Team Member at Southsea Premier Inn in Portsmouth. The role involves greeting guests, assisting with check-in, and serving breakfast or dinner while ensuring a smooth guest experience.

Shifts include evenings and weekends. The position offers a permanent contract with guaranteed hours (15 per week) and pay up to £13.06 per hour. Full training and Whitbread benefits apply.

Qualifications

• No hotel experience required.
• Friendly and helpful personality.
• Ability to stay calm in busy periods.

Responsibilities

• Welcome guests and help them check in.
• Assist with breakfast or dinner service, including bar service and drinks.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas tidy and welcoming.
• Support teammates across the hotel when busy.
• Ensure guests feel looked after from arrival to departure.

Job description

Whitbread PLC is recruiting for a Ground Floor Team Member at Southsea Premier Inn in Portsmouth. The role involves greeting guests, assisting with check-in, and serving breakfast or dinner while ensuring a smooth guest experience.

Shifts include evenings and weekends. The position offers a permanent contract with guaranteed hours (15 per week) and pay up to £13.06 per hour. Full training and Whitbread benefits apply.