Guest Experience Host - Ground Floor (Permanent)

Whitbread PLC; Ewell; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60%

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread PLC’s Premier Inn in Chessington is looking for a Ground Floor Team Member to warmly welcome guests, assist with check-ins and serve meals. The role involves varied shifts, including evenings and weekends, to help ensure guests have a smooth stay.

Offers a permanent contract with 30 guaranteed hours per week and a pay rate of up to £13.56 per hour. Training and ongoing support are provided as you contribute to guest satisfaction across the hotel.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Whitbread PLC’s Premier Inn in Chessington is looking for a Ground Floor Team Member to warmly welcome guests, assist with check-ins and serve meals. The role involves varied shifts, including evenings and weekends, to help ensure guests have a smooth stay.

Offers a permanent contract with 30 guaranteed hours per week and a pay rate of up to £13.56 per hour. Training and ongoing support are provided as you contribute to guest satisfaction across the hotel.