Ground Floor Guest Associate (Permanent, 20h)

Whitbread PLC; Herne Bay; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Permanent contract

Staff discounts

Whitbread Benefits

Job summary

Whitbread PLC is hiring a Ground Floor Team Member at the Herne Bay Premier Inn. Your role involves welcoming guests, checking in, serving breakfast or dinner, and helping guests have a smooth stay.

No hotel experience is required; friendly candidates who enjoy helping people and staying calm in busy times will be trained for the role. A permanent contract is offered with 20 guaranteed hours per week.

Qualifications

• Welcoming guests and assisting with check-in.
• Providing friendly service across reception, restaurant and bar areas.
• Handling guest questions and resolving issues calmly.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner, including bar service and alcohol
• Answer questions and help solve problems
• Keep reception, restaurant and public areas clean and welcoming

Skills

Guest check-in

Customer service

Cash handling

Bar service

Job description

Whitbread PLC is hiring a Ground Floor Team Member at the Herne Bay Premier Inn. Your role involves welcoming guests, checking in, serving breakfast or dinner, and helping guests have a smooth stay.

No hotel experience is required; friendly candidates who enjoy helping people and staying calm in busy times will be trained for the role. A permanent contract is offered with 20 guaranteed hours per week.