Ground Floor Guest Experience Associate - Front Desk

Premier-Inn; Hemel Hempstead; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

more

Résumé du poste

Premier Inn Hemel Hempstead West is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and serve breakfast or dinner while helping ensure a smooth guest stay.

Shifts are varied, including evenings and weekends. The role offers a fixed-term contract until 30 November 2026, up to £13.06 per hour, and at least 16 guaranteed hours per week. No hotel experience is required; full training will be provided.

Responsabilités

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Description du poste

Premier Inn Hemel Hempstead West is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and serve breakfast or dinner while helping ensure a smooth guest stay.

Shifts are varied, including evenings and weekends. The role offers a fixed-term contract until 30 November 2026, up to £13.06 per hour, and at least 16 guaranteed hours per week. No hotel experience is required; full training will be provided.