Grants & Loans Collection Officer (Rural Scotland)

Scottish Government; Scarinish; On-site; GBP 25,000 - 30,000; Full time

Job summary

A public sector organization in Scotland is seeking a Grants and Loan Collection Officer to join their Customer Service Delivery team. The role offers the chance to develop communication skills while providing high-quality services to crofters and rural communities. Responsibilities include assisting with the assessment of applications under the Croft House Grant scheme and ensuring effective rental collection. Support towards a Level 2 SVQ in Business Administration is included, making this an excellent opportunity for career advancement.

Qualifications

• Strong communication skills with colleagues and customers.
• Excellent attention to detail for processing applications.
• Ability to work towards a Level 2 SVQ qualification.

Responsibilities

• Assist with assessment and processing of applications.
• Collect rental payments on the Scottish Ministers Crofting Estates.
• Provide high-quality service to crofters and rural communities.

Skills

Strong communication

Attention to detail

Customer service skills

Education

Level 2 SVQ in Business Administration

Job description

A public sector organization in Scotland is seeking a Grants and Loan Collection Officer to join their Customer Service Delivery team. The role offers the chance to develop communication skills while providing high-quality services to crofters and rural communities. Responsibilities include assisting with the assessment of applications under the Croft House Grant scheme and ensuring effective rental collection. Support towards a Level 2 SVQ in Business Administration is included, making this an excellent opportunity for career advancement.