Grantham Night Shift Gaming Host

Merkur Slots UK Limited; Grantham; Sur place; GBP 18 000 - 19 000; Temps partiel

Avantages offerts par ce poste

28 days holiday (including Bank Holid-

Quarterly bonus scheme

Contributory pension scheme

Life assurance

Discounts with high street retailers &

Employee assistance programme

Résumé du poste

MERKUR Slots UK Limited is hiring a Team Member Nights in Grantham. The role is 30 hours per week, with a base pay of £12.84 to £13.84 per hour. Night shifts pay £13.84 per hour between 23:00 and 06:00, in a retail/hospitality/gambling setting that focuses on delivering a warm welcome and great customer service.

You will join a team dedicated to high standards, receive training, and help create an engaging gaming atmosphere for customers across our venues in the UK.

Qualifications

• Experience in retail, hospitality or gambling environments.
• Proven customer service experience.
• Willingness to learn and develop.
• Flexible and dedicated.
• Attention to detail.
• Industry and compliance training provided.

Responsabilités

• Ensure venue housekeeping meets high standards for gaming equipment, floors and surfaces.
• Provide service rounds and refreshments in line with brand guidelines.
• Monitor customer behavior for suspicious or disruptive activity and escalate as needed.
• Assist with administrative tasks to maintain accuracy.
• Support promotions to run smoothly and drive customer satisfaction.
• Log customer interactions and uphold brand dress code while on duty.

Connaissances

Customer service

Attention to detail

Flexible

Learning mindset

Description du poste

MERKUR Slots UK Limited is hiring a Team Member Nights in Grantham. The role is 30 hours per week, with a base pay of £12.84 to £13.84 per hour. Night shifts pay £13.84 per hour between 23:00 and 06:00, in a retail/hospitality/gambling setting that focuses on delivering a warm welcome and great customer service.

You will join a team dedicated to high standards, receive training, and help create an engaging gaming atmosphere for customers across our venues in the UK.