Part-Time Night Gaming Team Member (Grantham)

MERKUR Casino UK; Grantham; Hybrid; GBP 18,000 - 19,000; Part time

Benefits offered by this job

28 days holiday including Bank Holiday

Quarterly Bonus Scheme

Contributory Pension

Life Assurance

Discounts with high street retailers

Employee assistance programme

Job summary

MERKUR Slots is hiring a Part Time Team Member for Grantham to deliver excellent customer service and maintain a welcoming gaming environment. The role requires flexibility to work weekends and Bank Holidays, and to follow brand standards and policies.

full training provided to support your development and a strong team culture. You will be part of a market-leading business with opportunities for progression and a contributory benefits programme.

Qualifications

• Experience working in retail, hospitality or gambling environments.
• Ability to deliver excellent customer service.
• Willingness to learn and develop.
• Flexible and dedicated with weekend/Bank Holiday availability.
• Attention to detail and compliance awareness.

Responsibilities

• Maintain high standard of venue housekeeping and cleanliness.
• Provide friendly, efficient service and assist with refreshments.
• Monitor customer behaviour and escalate any concerns per policy.
• Assist with administration to ensure 100% accuracy.
• Support promotions and customer engagement during shifts.

Skills

Customer service

Communication

Flexibility

Attention to detail

Job description

MERKUR Slots is hiring a Part Time Team Member for Grantham to deliver excellent customer service and maintain a welcoming gaming environment. The role requires flexibility to work weekends and Bank Holidays, and to follow brand standards and policies.

full training provided to support your development and a strong team culture. You will be part of a market-leading business with opportunities for progression and a contributory benefits programme.