Graduate Client Coordinator

Cherry Pick People; London; On-site; GBP 28,000; Full time

Job summary

A leading UK property company is seeking a Graduate Client Coordinator for their prestigious lettings team in London. This full-time role involves supporting renewals and ensuring compliance in lettings documentation, with a salary of £28,000 and comprehensive benefits including flexible working after one year.

Benefits

25 days holiday + bank holidays

Life assurance

Pension

Private GP

Flexible benefits package

Hybrid working after 1 year

Qualifications

• Experience within an administrative role essential.
• Property industry experience helpful but not mandatory.
• Customer-focused, collaborative mindset and excellent communication skills required.

Responsibilities

• Support the Lettings team with renewals and tenant arrangements.
• Approve landlord statements and manage invoicing.
• Maintain compliance with lettings legislation.

Skills

Customer focused

Excellent communication

Ability to work under pressure

Team player

Education

Experience within an administrative role

Property industry experience

Job description

This is a rare opportunity to join one of London and the UK’s most prestigious property companies in their highly successful Lettings Team as their Graduate Client Coordinator based in one of their Prime Central London offices.

Company profile – Graduate Client Coordinator:

This diligent yet innovative client has been a prominent employer across the UK Property Industry for over 100 years and their credentials have been confirmed with the numerous industry awards across this time. Their values are integral to the business and their staff, they pride themselves on respect, trust and creating a transparent partnership with both staff and clients. This in turn means an abundance of applications from Landlords and Tenants alike.

Key Duties – Graduate Client Coordinator:
• Supporting the Lettings team to activate all renewals promptly without delay and new tenancies when necessary or required
• Check and approve all Landlord statements on a daily basis
• Raise invoices and run regular reports on Landlord and Tenant Fees and chase where necessary
• Investigate and allocate all funds where necessary or required
• Sending contractor invoices to clients on demand
• Insure Touchstone have raised and sent invoices out for split commission payments
• Approve all deposit returns promptly within 24 hours
• Maintaining paperless filing system – ensuring accurate and up to date
• Keeping databases up to date including RPS
• Proactively maintaining own legal knowledge and comply with all Lettings legislation
• Ensuring the necessary processes and procedures are in place to support compliance

Person Profile – Graduate Client Coordinator:
• Experience within an administrative role
• Property industry experience advantageous
• Customer focused with proactive mindset to ensure clients receive outstanding service levels
• Collaborative team player
• Confident and composed in order to work under pressure and solve problems
• Excellent communication skills

Salary and Benefits Package – Graduate Client Coordinator:
£28,000
Company benefits inc; 25 days holiday + bank holidays, life assurance, pension, private GP, flexible benefits package, hybrid working after 1 year of service
Hours: 8.45am -6pm Monday – Friday
Full time office-based role for first 12 months, then hybrid set up, 3 days office, 2 home

If you have administrative experience and a passion for the Lettings industry, then please get in touch with Carly Mitchell at Cherry Pick People

Reference: CM5988

Carly Mitchell Associate Director, Head of Real Estate