Graduate Client Coordinator

JR United Kingdom; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a prestigious property company in London as a Graduate Client Coordinator within their Lettings Team. This role offers a unique opportunity to support the team with various responsibilities, from managing landlord statements to ensuring compliance with lettings legislation. Enjoy a competitive benefits package, including 25 days of holiday, life assurance, and the flexibility to work hybrid after a year.

Benefits

25 days holiday plus bank holidays

Life assurance

Pension

Private GP

Flexible benefits

Hybrid working after 1 year

Qualifications

• Administrative experience preferred.
• Passion for the Lettings industry.
• Proactive approach to service.

Responsibilities

• Support the Lettings team in activating renewals and securing new tenancies.
• Maintain an accurate and up-to-date filing system.
• Investigate and allocate funds appropriately.

Skills

Customer-focused

Problem-solving skills

Collaborative team player

Education

Experience in administrative roles

Property industry experience

Job description

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This is a rare opportunity to join one of London and the UK’s most prestigious property companies in their highly successful Lettings Team as their Graduate Client Coordinator based in one of their Prime Central London offices.

Company profile – Graduate Client Coordinator:

This diligent yet innovative client has been a prominent employer across the UK Property Industry for over 100 years, with numerous industry awards confirming their credentials. Their values—respect, trust, and transparency—are integral to their business and staff, fostering strong relationships with landlords and tenants.

• Support the Lettings team to activate all renewals promptly and secure new tenancies when necessary
• Check and approve all Landlord statements daily
• Raise invoices and generate reports on Landlord and Tenant Fees, following up as needed
• Investigate and allocate funds appropriately
• Send contractor invoices to clients upon request
• Ensure Touchstone raises and sends invoices for split commission payments
• Approve deposit returns within 24 hours
• Maintain a paperless, accurate, and up-to-date filing system
• Keep databases, including RPS, current
• Proactively update legal knowledge and ensure compliance with Lettings legislation
• Implement processes to support regulatory compliance
• Experience in administrative roles preferred
• Property industry experience is advantageous
• Customer-focused with a proactive approach to service
• Collaborative team player
• Confident and composed under pressure, with problem-solving skills

Salary and Benefits Package – Graduate Client Coordinator:

Benefits include 25 days holiday plus bank holidays, life assurance, pension, private GP, flexible benefits, and hybrid working after 1 year.

Hours: 8:45 am - 6 pm, Monday to Friday

Initially office-based for 12 months, then hybrid setup (3 days office, 2 home)

If you have administrative experience and a passion for the Lettings industry, please contact Carly Mitchell at Cherry Pick People.