GP Receptionist: Patient Concierge & Admin

NHS Jobs; Sheffield; On-site; GBP 21,000 - 26,000; Full time

Job summary

NHS Jobs in Sheffield is seeking a customer-focused admin professional to join a dedicated team within a busy GP practice. Experience with NHS settings is desirable but not essential, with a friendly and approachable manner valued.

You will work well in a team, communicate effectively on the phone, and maintain high standards of confidentiality while adapting to changing duties and schedules. Training will be provided for SystmOne and Accurx where needed.

Responsibilities

• Excellent customer service skills.
• Previous NHS GP Practice experience is desirable but not essential
• We are looking for the right person to join our dedicated team Friendly and approachable manner
• Experience of working in a team
• Good telephone manner
• Professionalism
• A can do attitude
• Adept in using own initiative when working alone
• Experience of working in a busy environment
• The ability to multitask and prioritise effectively whilst staying calm under pressure
• Has a good understanding of confidentiality
• Flexibility in working pattern and duties
• Ability to cope with and manage change
• Computer literate.
• SystmOne and Accurx familiarity is desirable but training will be provided.

Job description

NHS Jobs in Sheffield is seeking a customer-focused admin professional to join a dedicated team within a busy GP practice. Experience with NHS settings is desirable but not essential, with a friendly and approachable manner valued.

You will work well in a team, communicate effectively on the phone, and maintain high standards of confidentiality while adapting to changing duties and schedules. Training will be provided for SystmOne and Accurx where needed.