GP Front Desk & Admin Specialist

NHS Jobs; Walton-on-Thames; On-site; GBP 18,000 - 24,000; Full time

Job summary

The NHS Jobs listing seeks an Experienced GP Receptionist / Administrator to join a busy medical practice. You will be the first point of contact for patients, handle calls, appointments and admin tasks with a focus on confidentiality and accuracy.

Proficiency with EMIS Web and Accurx for patient communications is essential, as is the ability to escalate urgent requests to clinicians and work closely with GPs and practice staff to keep the service running smoothly.

Qualifications

• Previous GP reception experience is essential.
• Confident using EMIS Web and Accurx.
• Maintains patient confidentiality and follows practice policies.

Responsibilities

• Answer telephone calls and manage the reception desk.
• Book and amend appointments and manage bookings.
• Process patient requests and maintain accurate records using EMIS Web.
• Support referrals, recalls, correspondence, scanning and other admin tasks.
• Escalate urgent requests to the clinical team and work with GPs.

Skills

Customer service

Telephone etiquette

Administrative tasks

Data entry

Tools

EMIS Web

Accurx

Job description

The NHS Jobs listing seeks an Experienced GP Receptionist / Administrator to join a busy medical practice. You will be the first point of contact for patients, handle calls, appointments and admin tasks with a focus on confidentiality and accuracy.

Proficiency with EMIS Web and Accurx for patient communications is essential, as is the ability to escalate urgent requests to clinicians and work closely with GPs and practice staff to keep the service running smoothly.