GP Receptionist – Multi-Site Care & Signposting

Primary Care Careers; North End; On-site; GBP 12,000 - 17,000; Full time

Job summary

Vida Healthcare is seeking a reliable GP receptionist to join their team on a full or part time basis. You will provide telephone and face-to-face support, help patients book, cancel and check appointments, and signpost to the right services.

The role is multi-site with shifts 8:00–18:30, and training will be provided. A calm, professional approach and accuracy are essential in handling confidential information.

Qualifications

• Provide excellent patient-facing service with empathy and professionalism.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide telephone and face-to-face support for patients, enabling them to book, cancel and check appointments.
• Signpost patients to the correct service after listening to their needs.
• Maintain professionalism when dealing with confidential patient information.
• Support patients who may have a problem or complaint.
• Participate in training as directed by management to support personal and professional development.

Job description

Vida Healthcare is seeking a reliable GP receptionist to join their team on a full or part time basis. You will provide telephone and face-to-face support, help patients book, cancel and check appointments, and signpost to the right services.

The role is multi-site with shifts 8:00–18:30, and training will be provided. A calm, professional approach and accuracy are essential in handling confidential information.