GP Practice Operations Lead

NHS Jobs; High Wycombe; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

Chiltern House Medical Centre, a GP surgery, is seeking an experienced Senior Administrator to join the team on a permanent, full-time basis. The post holder will support the day-to-day running of the practice, ensuring smooth delivery of clinical, reception and administrative services while maintaining high standards of patient care.

The role involves coordinating daily administrative workflows, supporting the practice leadership team and staff, and ensuring effective communication and

Qualifications

• Strong administrative experience in a GP surgery or primary care setting.
• ,

Responsibilities

• Oversee day-to-day operations of the practice.
• Lead and support the reception and administrative teams.
• Ensure high standards of patient care, confidentiality and service delivery.
• Manage and optimize daily workflows using EMIS Web.
• Collaborate with the practice leadership team to maintain operational continuity and efficiency.
• Support staff performance, training and development.
• Identify opportunities to improve processes and overall practice efficiency.
• Assist with implementation and monitoring of practice policies and procedures.
• Respond to operational issues promptly and effectively.

Skills

Administrative experience

EMIS experience

Communication

Organisation

Education

AMSPAR Qualification

Leadership/Management Qualification

Tools

EMIS Web

Job description

Chiltern House Medical Centre, a GP surgery, is seeking an experienced Senior Administrator to join the team on a permanent, full-time basis. The post holder will support the day-to-day running of the practice, ensuring smooth delivery of clinical, reception and administrative services while maintaining high standards of patient care.

The role involves coordinating daily administrative workflows, supporting the practice leadership team and staff, and ensuring effective communication and