Senior Administrator

West Suffolk Clinical Commissioning Group; United Kingdom; Remote; GBP 18,000 - 24,000; Part time

Job summary

Cromer Group Practice is seeking an administrator to join our busy practice support team on a part-time basis of 30 hours per week, to help deliver excellent patient care.

You will provide secretarial and clerical support to clinical staff, perform data entry and read coding, scan patient documents, allocate workflow for reviews, handle enquiries, and assist the practice manager with complaints and meeting coordination in a confidential, multi-disciplinary setting.

Qualifications

• An experienced administrator with excellent IT, time management and organisational skills.
• Ability to communicate effectively, maintaining confidentiality and discretion.
• Ability to multi-task, work efficiently and maintain attention to detail under pressure.

Responsibilities

• Undertaking a variety of administrative duties including secretarial and clerical support to clinical staff and other members of the practice team.
• Data entry and read coding of relevant patient information and medical data into the clinical system.
• Scanning patient information into computerised records, including medical documents, hospital records and letters as necessary.
• Allocating workflow for review by doctors or other health professionals.
• Handling enquiries efficiently.
• GDPR and SARS requests.
• Administrative support to the practice Manager (first line response to complaints).
• Coordinating and planning meetings.
• Ledger planning and duty rota.

Skills

IT skills

Organisational skills

Time management

Confidentiality

Communication

Multi-tasking

Primary care experience

Job description

About the Role

Cromer Group Practicehas an opportunity for anadministrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part- time basis of 30 hours per week.

The main responsibilities of the role include:

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team
• Data entry and read coding of relevant patient information and medical data into the clinical system
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary
• Allocating workflow for review by doctors or other health professionals
• Handling enquiries efficiently
• GDPR and SARS requests
• Administrative support to the practice Manger (first line response complaint handling)
• Coordinating and planning meetings
• Ledger planning and duty rota

About the Candidate

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:

• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.
• Primary care experience is essential.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.All applicants should ensure that they live within reasonable commuting distance.

About Us

Join a progressive, modern GP practice committed to delivering high-quality patient care through innovation and digital transformation. You'll work with a dynamic, supportive team in a friendly environment located close to the town and the beach, with onsite parking available for your convenience.

Benefits include:

• Career progression
• NHS Pension Scheme
• Ongoing training and development opportunities
• Career progression pathways within the practice and wider Primary Care Network
• Supportive team environment

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.