GP Practice Front Desk & Admin Coordinator

Bilsthorpe Surgery; Peterborough; In loco; GBP 18.000 - 23.000; Tempo pieno

Descrizione del lavoro

Bilsthorpe Surgery is seeking an experienced GP Receptionist to join our busy practice in Peterborough. You will manage calls, appointments, registrations, and essential admin tasks with a calm, professional approach, ensuring smooth NHS pathways and patient flow.

The role requires prior GP practice or NHS experience, excellent communication and organisational skills, and the ability to work flexibly as part of a friendly team.

Competenze

• Experience in a healthcare setting or GP surgery is essential.
• Desirable experience managing data in a GP surgery is beneficial.
• GCSE Maths and English (A-C) required.
• NVQ Level 2 in Customer Service or Health and Social Care is desirable.

Mansioni

• Manage incoming calls and patient enquiries.
• Book GP appointments and signpost patients appropriately.
• Front-of-house reception cover.
• Process registrations and general administrative tasks.
• Prescription management.
• Manage waiting lists.
• Liaise with GPs and other healthcare staff.
• Support data collection, reporting and audit requirements.
• Support management when required.

Conoscenze

Healthcare experience

GP practice experience

Formazione

GCSE Maths and English

NVQ Level 2 in Customer Service

NVQ Level 2 in Health and Social Care

Strumenti

Data handling

Descrizione del lavoro

Bilsthorpe Surgery is seeking an experienced GP Receptionist to join our busy practice in Peterborough. You will manage calls, appointments, registrations, and essential admin tasks with a calm, professional approach, ensuring smooth NHS pathways and patient flow.

The role requires prior GP practice or NHS experience, excellent communication and organisational skills, and the ability to work flexibly as part of a friendly team.