Patient Care & Appointment Coordinator

Brownlow Health; Liverpool; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

Brownlow Health in Liverpool is seeking a Medical Receptionist to cover the reception desk, greet patients, answer phones, and signpost patients to the appropriate services. You will also support clinical staff with essential admin tasks and ensure patient information is handled with discretion.

The role requires good English communication, GCSE-level education, and experience in administration. It offers a stable full-time position with opportunities for development within a supportive

Qualifications

• GCSE level education or equivalent.
• Experience in an administrative role is preferred.
• Good grammar and spelling in English.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Direct patients and provide information within the practice.
• Handle same-day appointments and recalls efficiently.
• Answer phones promptly and signpost patients appropriately.
• Maintain patient confidentiality at all times.

Skills

Customer Service

Administration

Communication

IT Skills

Education

GCSE level education

Tools

Computer skills

Word processing

Email

Job description

Brownlow Health in Liverpool is seeking a Medical Receptionist to cover the reception desk, greet patients, answer phones, and signpost patients to the appropriate services. You will also support clinical staff with essential admin tasks and ensure patient information is handled with discretion.

The role requires good English communication, GCSE-level education, and experience in administration. It offers a stable full-time position with opportunities for development within a supportive