GP Practice Administrator & Front Desk Lead

The Methodist Church in Britain; Wood Green; On-site; GBP 19,000 - 23,000; Full time

Job summary

Old Farm Surgery in Wood Green is seeking a capable administrator to support clinicians and frontline staff in a busy, team-based GP practice. The role involves typing letters, reports and referrals, handling calls at reception, managing appointments, and maintaining patient records on the clinical system.

EMIS Web training is provided, with prior knowledge preferred. The ideal candidate will have admin/clerical experience, strong organisational and communication skills, and the ability to work

Qualifications

• Admin and clerical experience
• Ability to work under pressure in a busy environment
• GCSE English and Maths (A-C) or equivalent

Responsibilities

• Type letters, reports, referrals and emails accurately
• Answer calls and staff reception, take messages and pass to the right person
• Make appointments and manage the appointment system with GPs and staff
• File patient records and retrieve medical records
• Assist with completing medical and insurance records
• Maintain the computer clinical system accurately and securely
• Establish and maintain filing and administrative systems
• Receive and dispatch mail and maintain a pending system
• Photocopy, scan and email documents as requested
• Manage removal of deceased patients from the patient list
• Gather statistics as required
• Carry out other duties as requested by office manager/partners

Skills

Organisational skills

Telephone manner

Interpersonal communication

Typing skills

Computer skills

Education

GCSE English & Maths

Tools

EMIS Web

Job description

Old Farm Surgery in Wood Green is seeking a capable administrator to support clinicians and frontline staff in a busy, team-based GP practice. The role involves typing letters, reports and referrals, handling calls at reception, managing appointments, and maintaining patient records on the clinical system.

EMIS Web training is provided, with prior knowledge preferred. The ideal candidate will have admin/clerical experience, strong organisational and communication skills, and the ability to work