GP Practice Administrative & IT Support Specialist

The Methodist Church in Britain; England; On-site; GBP 23,000 - 30,000; Full time

Job summary

The Colliery Practice, a large GP clinic serving around 14,000 patients across two sites, is hiring a full-time administrator to support clinical and non-clinical processes. You will handle lab results, medical reports, recalls, patient registrations, and IT setup for new starters, working with an integrated team of nurses, health visitors, and counsellors.

Strong IT skills (Outlook, Excel, PowerPoint), good communication, and the ability to multitask in a busy environment are essential, with

Qualifications

• Maths and English at grade C or above.
• Experience dealing with the public and handling confidential information.
• Competent user of IT systems including Outlook, Excel and PowerPoint.
• Excellent communication skills and ability to manage workload.
• Able to relate well to patients, carers, staff, managers and other professionals.
• Able to adapt to work allocated at short notice and handle pressure.
• Willing to undertake appropriate training.
• Nice to have experience in a GP practice and with EMIS, Docman or iGPR.

Responsibilities

• Process lab results into the practice workflow each day, following a clinical protocol.
• Lead the daily processing of medical reports within policy and timescales.
• Lead the operation of the chronic disease recall system and assist with recalls.
• Assist with clinical audits and recall systems.
• Manage new patient registrations, summarise medical records and code them.
• Carry out IT upgrades across the practice and support other teams with IT input.
• Configure IT for new starters and provide IT induction.
• Help install new systems and processes.
• Maintain the practice asset register, including records of decommissioned equipment.
• Work with the management team to implement new procedures and review existing ones.
• Assist management with health and safety checks.
• Carry out general day-to-day administrative tasks for management.

Skills

IT systems

Outlook

Excel

PowerPoint

Communication

Time management

Multitasking

Teamwork

Education

Maths & English at grade C or above

Tools

EMIS

Docman

iGPR

Job description

The Colliery Practice, a large GP clinic serving around 14,000 patients across two sites, is hiring a full-time administrator to support clinical and non-clinical processes. You will handle lab results, medical reports, recalls, patient registrations, and IT setup for new starters, working with an integrated team of nurses, health visitors, and counsellors.

Strong IT skills (Outlook, Excel, PowerPoint), good communication, and the ability to multitask in a busy environment are essential, with