GP Medical Secretary – NHS Pension & Admin Support

The Methodist Church in Britain; Gateshead; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

NHS Pension

Blue Light Card

Staff wellbeing initiatives through B@

Zusammenfassung

Fell Tower Medical Centre in Gateshead is seeking a Medical Secretary to support its clinical team. The role emphasises processing referrals via e-RS, handling clinical correspondence, and keeping patient records accurate to support high-quality care.

You will also manage information requests, maintain confidentiality, liaise with hospitals and GP colleagues, and provide reception support as needed. Prior admin or secretarial experience is essential; Emis Web experience is a plus.

Qualifikationen

• Experience in an administrative, secretarial or customer service role.
• Excellent written and verbal communication.
• Ability to handle confidential patient information with discretion.

Aufgaben

• Process referrals through the NHS Electronic Referral Service (e-RS).
• Manage clinical correspondence and patient-related documentation.
• Maintain accurate patient records.
• Process information requests, including subject access requests and insurance reports.
• Liaise with hospitals and community healthcare providers.
• Manage incoming telephone and email enquiries.
• Provide administrative and secretarial support to clinicians.
• Maintain strict confidentiality of patient information.
• Support day-to-day running of the practice.
• Assist the reception team when required.

Kenntnisse

Excellent written and verbal comms

Strong organisational skills

Attention to detail

Handling confidential information

Independent and team work

Tools

Microsoft Office

Emis Web

e-RS

Jobbeschreibung

Fell Tower Medical Centre in Gateshead is seeking a Medical Secretary to support its clinical team. The role emphasises processing referrals via e-RS, handling clinical correspondence, and keeping patient records accurate to support high-quality care.

You will also manage information requests, maintain confidentiality, liaise with hospitals and GP colleagues, and provide reception support as needed. Prior admin or secretarial experience is essential; Emis Web experience is a plus.