Medical Secretary & Admin Assistant (EMIS/ERS Expert)

The Methodist Church in Britain; Grimsby; On-site; GBP 21,000 - 29,000; Full time

Job summary

Eastview Surgery seeks a Medical Secretary Admin Assistant to support the Medical Secretary with NHS referrals. Core duties include typing letters and reports, processing referrals on ERS, scanning records into patient files and handling calls and inquiries.

The role requires a typing qualification and prior EMIS Web experience, with a focus on accurate coding and safeguarding compliance in a patient‑facing practice team.

Qualifications

• GCSE Maths and English at grade C or above or Functional Skills Level 2 in both.
• Typing qualification such as OCR or RSA Diploma.
• Experience with EMIS Web clinical system is essential.

Responsibilities

• Type letters, reports and associated documents within referral timescales.
• Liaise with hospitals and community services to process referrals.
• Process referrals on the electronic referral system (ERS).
• Manage enquiries and administrative queries effectively.
• Answer incoming calls and transfer or handle requests.
• Process information requests such as SARs, insurance and solicitors' letters; DVLA forms.
• Scan documents and attach to patient records.
• Input and code SNOMED CT data on the clinical IT system.
• Run clinical system searches as requested.
• Support clinical staff with general administrative tasks.
• Follow safeguarding policies and complete mandatory training and induction.

Skills

Communication skills

Telephone manner

MS Office

Outlook

Education

GCSE Maths & English

Typing qualification

Tools

EMIS Web

ERS

Job description

Eastview Surgery seeks a Medical Secretary Admin Assistant to support the Medical Secretary with NHS referrals. Core duties include typing letters and reports, processing referrals on ERS, scanning records into patient files and handling calls and inquiries.

The role requires a typing qualification and prior EMIS Web experience, with a focus on accurate coding and safeguarding compliance in a patient‑facing practice team.