GP Medical Secretary — Fast-Paced Admin & Referrals

The Methodist Church in Britain; Stockport; On-site; GBP 23,000 - 30,000; Full time

Job summary

Heaton Moor Medical Group is seeking a Medical Secretary to join the secretarial team, supporting GPs, Advanced Nurse Practitioners and management across the main practice and peripheral sites.

Responsibilities include typing referral letters, handling patient and hospital enquiries, chasing results and booking urgent outpatient appointments, while maintaining strict confidentiality and working to tight deadlines.

Qualifications

• Experience working as an administrator.
• Proficient in medical terminology and MS Office.
• Ability to maintain confidentiality and handle sensitive information.
• Strong communication with patients, colleagues and external bodies.
• Ability to manage priorities in a busy practice.
• Experience with EMIS Web, Docman or NHS e-Referral is desirable.

Responsibilities

• Type referral letters from GPs to hospital consultants and other healthcare professionals.
• Respond to enquiries from patients and hospital staff by letter, email, fax or in person.
• Use EMIS Web, NHS e-Referral systems and Microsoft Office tools appropriately.
• Support doctors, the practice manager and clinical team with efficient, prompt assistance.
• Arrange urgent outpatient appointments and hospital visits as required.

Skills

Medical terminology

Microsoft Office

Word

Excel

Outlook

Good written and verbal communication

Excellent telephone manner

Teamwork

Attention to detail

Liaison with staff at all levels

Tools

EMIS Web

Docman

NHS e-Referral

Job description

Heaton Moor Medical Group is seeking a Medical Secretary to join the secretarial team, supporting GPs, Advanced Nurse Practitioners and management across the main practice and peripheral sites.

Responsibilities include typing referral letters, handling patient and hospital enquiries, chasing results and booking urgent outpatient appointments, while maintaining strict confidentiality and working to tight deadlines.