GP Assistant

NHS; Walsall; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading healthcare provider is seeking GP Assistants to support General Practitioners in a busy practice setting. The role involves a mix of administrative tasks and basic clinical duties, aiming to enhance patient experience and support healthcare delivery. Successful candidates will have a background in healthcare, strong communication skills, and the ability to function effectively in a dynamic environment.

Qualifications

• Experience in a clinical support role in primary or secondary care is ideal.
• Experience of working in a GP practice is desirable.
• Knowledge of EMIS Web is a plus.

Responsibilities

• Record and document findings during consultations.
• Initiate and complete referrals as instructed by the GP.
• Support patient preparation for GP consultations, including basic observations.

Skills

Communication

IT skills

Ability to work under pressure

Flexibility

Ability to adapt

Education

GCSE grade A to C in English and Maths

Healthcare qualification (level 3 or 4) or working towards

Job description

Job Summary

As part of the wider team in general practice, GP Assistants provide a support role, carrying out administrative tasks, combined in some areas with basic clinical duties. They help to support GPs and contribute to the smooth running of appointments, improving patients experience in the surgery. The focus of the role is on supporting General Practitioners in their day-to-day management of patients, specifically aimed at reducing the administrative burden, making best use of consultation time and supporting access to appointments.

You will have set hours of work which will include either 8.00 am start or 6.30 pm finish.

Main duties of the job

Supporting The Doctor:

• Recording and documenting findings and observations from a consultation under the instruction or supervision of a clinician.
• Supporting the administrative role of the GP in any way the GP deems appropriate, including the below but not limited to this list:
• Initiate and complete referrals
• Preparing patients going into see GP/Clinician with basic history and basic observations if relevant.
• Requesting Accurx photographs or relevant information to aid consultation if relevant.
• Chase up information from 3rd parties that relate to presenting patients.
• Completing basic (non-opinion) forms and core elements of some forms for GPs to approve and sign-off such as insurance forms, mortgage forms, benefits agency forms etc.
• Prepare patient details for practice meetings including reviewing cases for presentation.
• Take minutes, log and track actions of practice clinical meetings.
• Undertake chaperoning duties.
• Extracting all information from clinical letters that needs coding and adding to notes.
• Support achievement of QOF and other target related services
• Reception duties
  
  

NB: This job description outlines the key duties that are expected of you within the role although is not an exhaustive list. It may be amended in line with experience, business requirements and as a result of any future organisational change.

About Us

Stroud practice is an established forward thinking training practice with 9000 patients committed to offering a welcoming and efficient service to our practice population.

Our team consists of 1 GP partner, 6 GP's, 3 practice nurses, 3 HCA's and are supported by a hardworking, efficient and friendly administrative team.

Every employee is valued and supported as each individual has an important role to play in the responsive and efficient service offered to our patient population.

Details

Date posted

04 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

A2816-25-0000

Job locations

Bentley Health Centre

Churchill Road

Walsall

West Midlands

WS2 0BA

Job Description

Job responsibilities

Supporting The Doctor:

• Recording and documenting findings and observations from a consultation under the instruction or supervision of a clinician.
• Supporting the administrative role of the GP in any way the GP deems appropriate, including the below but not limited to this list:
• Request District Nurse visits or complete referral to District Nursing or referrals to community teams.
• Complete A&G, Wheelchair forms and routine referrals generated during doctor shift.
• Initiate mental health crisis team referrals as requested by Doctor.
• Initiate inpatient admission procedures as requested by Doctor.
• Complete and send pathology and radiology requests.
• Review GP list to see if patients appropriately booked, or could be signposted to another service.
• Preparing patients going into see GP/Clinician with basic history and basic observations if relevant.
• Dipping urine, taking blood pressure, ECGs & phlebotomy
• Requesting AccuRX photographs or relevant information to aid consultation if relevant.
• Chase up information from 3rd parties that relate to presenting patients.
• Access GP Browser and other 3rd party systems to support care and navigation of patients.
• Support rapid resolution of IT and system access related issues.
• Support GPs to find service information and contact details including ensuring practice resources are updated.
• Initial completion of child protection reports for GP completion.
• Completion of Crem Forms to be sent to Funeral Home.
• Completion of Coroner Reports
• Completion of TWIMC Letters for patients
• Completing basic (non-opinion) forms and core elements of some forms for GPs to approve and sign-off such as insurance forms, mortgage forms, benefits agency forms etc.
• Prepare patient details for practice meetings including reviewing cases for presentation.
• Take minutes, log and track actions of practice clinical meetings.
• Undertake chaperoning duties.
• Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
• Extracting all information from clinical letters that needs coding and adding to notes.
  
  

Supporting the Practice Manager

In addition to the above duties this role will also provide administrative support to the Practice Manager including:

• QOF/LCS/PCO achievement
• Health and safety
• Reception duties
• GDPR
  
  

NB: This job description outlines the key duties that are expected of you within the role although is not an exhaustive list. It may be amended in line with experience, business requirements and as a result of any future organisational change.

Job Description

Job responsibilities

Supporting The Doctor:

• Recording and documenting findings and observations from a consultation under the instruction or supervision of a clinician.
• Supporting the administrative role of the GP in any way the GP deems appropriate, including the below but not limited to this list:
• Request District Nurse visits or complete referral to District Nursing or referrals to community teams.
• Complete A&G, Wheelchair forms and routine referrals generated during doctor shift.
• Initiate mental health crisis team referrals as requested by Doctor.
• Initiate inpatient admission procedures as requested by Doctor.
• Complete and send pathology and radiology requests.
• Review GP list to see if patients appropriately booked, or could be signposted to another service.
• Preparing patients going into see GP/Clinician with basic history and basic observations if relevant.
• Dipping urine, taking blood pressure, ECGs & phlebotomy
• Requesting AccuRX photographs or relevant information to aid consultation if relevant.
• Chase up information from 3rd parties that relate to presenting patients.
• Access GP Browser and other 3rd party systems to support care and navigation of patients.
• Support rapid resolution of IT and system access related issues.
• Support GPs to find service information and contact details including ensuring practice resources are updated.
• Initial completion of child protection reports for GP completion.
• Completion of Crem Forms to be sent to Funeral Home.
• Completion of Coroner Reports
• Completion of TWIMC Letters for patients
• Completing basic (non-opinion) forms and core elements of some forms for GPs to approve and sign-off such as insurance forms, mortgage forms, benefits agency forms etc.
• Prepare patient details for practice meetings including reviewing cases for presentation.
• Take minutes, log and track actions of practice clinical meetings.
• Undertake chaperoning duties.
• Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
• Extracting all information from clinical letters that needs coding and adding to notes.
  
  

Supporting the Practice Manager

In addition to the above duties this role will also provide administrative support to the Practice Manager including:

• QOF/LCS/PCO achievement
• Health and safety
• Reception duties
• GDPR
  
  

NB: This job description outlines the key duties that are expected of you within the role although is not an exhaustive list. It may be amended in line with experience, business requirements and as a result of any future organisational change.

Person Specification

Experience

Essential

• Ideally you should have worked in a clinical support role in primary or secondary care environment
  
  

Desirable

• Experience of working in a GP practice
• Experience in EMIS Web
  
  

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Healthcare qualification (level 3 or 4) or working towards
  
  

Desirable

• Qualified in Phlebotomy
  
  

Knowledge and Skills

Essential

• Good IT skills
• Ability to communicate effectively with the team, patients and carers
• Ability to work under pressure and prioritise workload
• Ability to adapt quickly in a changing environment
• Flexible
• Willing to learn new skills
  
  

Person Specification

Essential

• Good IT skills
• Ability to communicate effectively with the team, patients and carers
• Ability to work under pressure and prioritise workload
• Ability to adapt quickly in a changing environment
• Flexible
• Willing to learn new skills
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stroud Practice

Address

Bentley Health Centre

Churchill Road

Walsall

West Midlands

WS2 0BA

Employer's website

https://www.stroudpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stroud Practice

Address

Bentley Health Centre

Churchill Road

Walsall

West Midlands

WS2 0BA

Employer's website

https://www.stroudpractice.nhs.uk/ (Opens in a new tab)

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