Customer Service Assistant (Arcades)

HB Leisure Ltd; Bewdley; On-site; GBP 18,000 - 24,000; Full time

Job summary

HB Leisure Ltd is seeking a Customer Service Assistant (Arcade Host) for a vibrant theme park environment in Bewdley. The role involves ensuring guests enjoy their time playing arcade games while providing excellent customer service. Opportunities for career development and travel worldwide are offered, along with competitive pay and additional perks.

Benefits

Competitive rates of pay

Recommend A Friend Bonus

Winter Opportunities

Discounts to hundreds of top retailers

Unlimited access to wellbeing resources

Career possibilities including global travel

Qualifications

• Great customer service skills and a positive, outgoing personality.
• Honest, reliable, and strong work ethic.
• Good availability on weekdays and weekends.

Responsibilities

• Deliver excellent customer service to guests.
• Ensure guests have fun playing games in the Arcade.
• Follow instructions and comply with company standards.

Skills

Customer service

Communication skills

Positive personality

Job description

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Client:

Location:

Bewdley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

573a97317ff1

Job Views:

6

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry, but also offer the opportunity to travel the globe to experience working in our other incredible locations!

If a desk isn’t for you, then you are for us. Join us working in a fun theme park environment and develop skills that will be recognised throughout your career!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring they have as much fun as possible playing our games in the Arcade.

In return we will offer you:

• Competitive rates of pay
• Recommend A Friend Bonus (Subject to T&C's)
• Winter Opportunities between your Seasonal Contract
• Discounts to hundreds of top retailers
• Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
• Great career possibilities including opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Person Specification:

• Great customer service, communication skills, and a positive, outgoing personality
• Honest, reliable, and a responsible individual with a strong work ethic
• Good availability on weekdays and weekends (including bank holidays)
• Ability to follow instructions and comply with all company standards
• Reliable transportation – due to the location of the site