Governance Team Assistant

JR United Kingdom; London; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading organization is seeking a team member to support the Governance & Risk Manager in maintaining the Corporate Risk Register and arranging necessary training sessions. This role emphasizes strong communication skills, teamwork, and the ability to handle sensitive information tactfully, making it ideal for individuals with a background in customer service and administrative tasks.

Qualifications

• Experience in customer service and complaint handling.
• Ability to work independently with a solution-focused attitude.
• Experience with sensitive information and rapport-building.

Responsibilities

• Updating and maintaining the Corporate Risk Register.
• Arranging training and induction sessions on Governance and Risk topics.
• Providing administrative support for Governance team papers.

Skills

Communication

Teamwork

Tact and diplomacy

Customer service

Information collation

Job description

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Working Arrangements: Predominantly Home Working

Key responsibilities:

• Support the Governance & Risk Manager to update and maintain the Corporate Risk Register to ensure that the organisation can function and deliver its corporate objectives and mitigate against risks.
• Contacting risk owners and contacts to seek updates and collating updates on risks/ mitigating actions to provide to the Governance & Risk Manager and updating the Corporate Risk Register.
• Arranging training and induction sessions to be delivered on Governance and Risk topics, relevant to work of the team.
• Flagging any issues to the Governance & Risk Manager for escalation to risk owners.
• Support for the conduct of internal audit, including scheduling scoping meetings, fieldwork and auditor follow up; and liaison with colleagues to seek updates on progress on the internal audit action list with support from the Governance & Risk Manager.
• Providing effective administrative support for the wider Governance team as needed with managing Board, Committee, SLT (Senior Leadership Team) and Leadership Group papers and agenda commitments, including formatting and collation of papers for printing and creation of pdfs.
• Raising purchase orders and processing of invoices for goods and services, as guided by the Governance and Risk Manager.
• Support the Governance & Risk Manager and Head of Governance with ad[1]hoc booking of rooms and catering
• Maintain the organisations register on its Advisory Pool of Experts (APEX), arrange meetings as necessary and support the Governance and Risk Manager with data and reporting.
• Relationship building and collaboration – Ability to work as part of a team, develop and maintain relationships with colleagues and external stakeholders
• Experience of working independently, and on own initiative, with a solution focused attitude.
• Experience of reviewing sensitive information, using tact and diplomacy to communicate and share as needed.
• Experience of collating information to support drafting reports, and summarising information for consideration by senior colleagues
• Experience in customer services and complaint handling