Governance & Patient Safety Admin Specialist

The Methodist Church in Britain; Gateshead; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Balance staff wellbeing programme

Job summary

Gateshead Health NHS Foundation Trust is seeking an administrative professional to support the Quality and Patient Safety team. You will organise governance meetings, prepare papers and minutes, and track decisions and overdue actions with careful discretion over confidential information.

You will provide direct support to senior nursing leadership and coordinate documentation, while maintaining clinical system knowledge to ensure efficient governance processes and accurate records.

Qualifications

• Administration experience required.
• Proficiency with Microsoft Office/365.
• Understanding of clinical systems or NHS workflow.

Responsibilities

• Provide administrative support for patient safety, quality governance and patient experience activity.
• Coordinate governance meetings, agendas, papers, minutes and action logs.
• Support Deputy Chief Nurse and Associate Director with meetings, diaries and deadlines.
• Maintain accurate decision and action logs and chase overdue items.
• Arrange meetings and maintain secure case records for patient safety reviews.
• Maintain trackers for incidents, complaints, patient experience, audits and improvement actions.
• Prepare reports, dashboards and briefings for senior leadership.
• Monitor shared inboxes and escalate time-sensitive issues promptly.
• Produce letters, reports, presentations and briefing documents to a high standard.
• Maintain secure electronic records and strict file/version control.
• Communicate sensitively with staff, patients, families and external organisations.

Skills

Microsoft packages

Clinical systems

Education

NVQ Business Administration

Tools

None

Job description

Gateshead Health NHS Foundation Trust is seeking an administrative professional to support the Quality and Patient Safety team. You will organise governance meetings, prepare papers and minutes, and track decisions and overdue actions with careful discretion over confidential information.

You will provide direct support to senior nursing leadership and coordinate documentation, while maintaining clinical system knowledge to ensure efficient governance processes and accurate records.