Nursing, Quality and Patient Safety Team Administrator

NHS Jobs; Gateshead; In loco; GBP 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

NHS Jobs is seeking a dedicated administrator to support the Nursing, Quality and Patient Safety Team in Gateshead. This role coordinates forward work programmes for patient safety, quality governance and patient experience, arranging meetings and preparing packs and minutes with high attention to detail.

You will handle diary coordination, organize rooms or virtual facilities, and maintain action logs and case records while supporting senior nursing leaders with timely, accurate documentation.

Competenze

• Experience coordinating meetings and agendas.
• Prepare meeting packs and minutes with accuracy.
• Handle confidential information with discretion and care.

Mansioni

• Coordinate the forward work programmes for designated patient safety, quality governance and patient experience meetings.
• Arrange meetings, rooms or virtual facilities, calendar invitations and attendance lists.
• Agree draft agendas with meeting chairs and request reports and papers from responsible leads.
• Monitor submissions and compile accurate meeting packs within required timescales.
• Attend designated meetings and produce clear minutes or action notes.
• Provide administrative support to the Deputy Chief Nurse and Associate Director of Nursing for Patient Safety.

Conoscenze

Administrative support

Minute taking

Diary coordination

Data tracking

Communication

Descrizione del lavoro

Nursing, Quality and Patient Safety Team Administrator

Coordinate the forward work programmes for designated patient safety, quality governance and patient experience meetings. Arrange meetings, rooms or virtual facilities, calendar invitations and attendance lists. Agree draft agendas with meeting chairs and request reports and supporting papers from responsible leads. Monitor submissions, identify missing information and compile accurate meeting packs within required timescales. Attend designated meetings and produce clear and accurate minutes or action notes. Maintain action and decision logs, follow up responsible leads and highlight overdue or incomplete actions. Provide administrative support to the Deputy Chief Nurse and Associate Director of Nursing for Patient Safety, including diary coordination, meeting preparation, correspondence, presentations and tracking deadlines. Monitor shared inboxes and correspondence, assess urgency and ensure time-critical patient safety or quality matters are escalated promptly. Support patient safety reviews and other quality processes by arranging meetings, gathering documentation, maintaining case records and monitoring agreed actions. Maintain accurate trackers and information systems relating to incidents, learning responses, complaints, patient experience, audits, reviews and improvement actions. Collate data and narrative updates for reports, dashboards and assurance returns, checking information for completeness and following up any gaps. Maintain secure electronic records and clear audit trails, including appropriate access controls, file naming and version control. Prepare letters, reports, presentations, briefing documents and other materials to a high standard. Communicate professionally and sensitively with staff, patients, families, carers and external organisations. Support surveys, audits, learning events, service evaluations and quality improvement activity. Develop and maintain effective administrative procedures and standard templates. Work independently within agreed procedures, recognising when matters require escalation or clinical and professional judgement. Provide flexible support across the Nursing and Quality Directorate and contribute to effective team working.