Golf Travel Operations Specialist

S1jobs; Helensburgh; On-site; GBP 26,000 - 32,000; Full time

Job summary

PerryGolf is seeking an Office Admin & Operations Coordinator to support an experienced team. You will handle client files, bookings, and travel logistics under the Operations Manager, ensuring accuracy and timely delivery of documents and information.

Successful candidates will have strong organizational and communication skills, with a focus on customer service. Golf knowledge is helpful, and you will join a collaborative, detail‑oriented team delivering exceptional guest experiences worldwide.

Qualifications

• Experience working in office administration and following procedures.
• Strong organizational and time-management abilities with attention to detail.
• Proficiency in Microsoft 365 (Excel, Word, Teams and Outlook).
• Advanced level of customer service with proactive problem solving.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of golf is desirable but not required.

Responsibilities

• Client communication: respond to enquiries promptly and professionally.
• Booking administration: manage accommodation, transport, golf, activities and other travel arrangements.
• Supplier liaison: communicate with hotels, golf courses, transport providers and suppliers.
• Payments & deadlines: monitor deposits and balances and supplier payments.
• Travel documents: prepare client documentation accurately and timely.
• Problem solving: handle booking changes and issues proactively.
• Pre-travel checks: review bookings before departure.
• General administration: support day-to-day office operations.

Skills

Office administration

Organisational skills

Time management

Microsoft 365

Customer service

Communication

Independent + team work

Golf knowledge

Tools

Microsoft 365

Job description

PerryGolf is seeking an Office Admin & Operations Coordinator to support an experienced team. You will handle client files, bookings, and travel logistics under the Operations Manager, ensuring accuracy and timely delivery of documents and information.

Successful candidates will have strong organizational and communication skills, with a focus on customer service. Golf knowledge is helpful, and you will join a collaborative, detail‑oriented team delivering exceptional guest experiences worldwide.